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Which type of employee is most likely to accuse a supervisor of unfairness in service ratings?

  1. The high performer

  2. The marginal worker

  3. The new recruit

  4. The top manager

The correct answer is: The marginal worker

The marginal worker is most likely to accuse a supervisor of unfairness in service ratings due to their performance level and the insecurities that can accompany it. Marginal workers, who may struggle to meet performance standards, often feel vulnerable to negative evaluations. This can lead to a perception that they are being unfairly judged, especially if they believe that their efforts aren’t adequately recognized compared to their peers. In contrast, high performers typically have confidence in their abilities and are less inclined to challenge evaluations, knowing their contributions are valued. New recruits may not yet have a comprehensive understanding of the system or performance expectations, making them less likely to voice accusations. Top managers, on the other hand, are often responsible for setting standards and conducting evaluations, which positions them away from the perception of being subject to unfair ratings themselves. Their established authority typically gives them a broader perspective on performance evaluations, reducing the likelihood of disputes over fairness.