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What behavior is expected from a supervisor when addressing a breach of discipline?

  1. Ignoring the issue

  2. Publicly reprimanding the employee after hours

  3. Addressing the employee privately and promptly

  4. Discussing the matter in front of peers

The correct answer is: Addressing the employee privately and promptly

Addressing a breach of discipline effectively involves handling the situation with care and professionalism. The expected behavior from a supervisor in this context is to address the employee privately and promptly. This approach ensures that the individual feels respected and less defensive, which can facilitate a more constructive conversation about the issue at hand. By discussing the matter confidentially, the supervisor maintains the dignity of the employee and prevents any unnecessary embarrassment or conflict that might arise from a public confrontation. Timeliness in addressing the issue also matters significantly; waiting too long can allow misunderstandings or negative behaviors to persist, which can undermine team morale and discipline overall. This proactive approach demonstrates leadership and commitment to maintaining a disciplined and professional work environment. Other approaches, such as ignoring the issue or reprimanding the employee publicly, can lead to a breakdown in trust and respect, and discussing the matter in front of peers can create a hostile environment, further exacerbating the situation. This makes the private and prompt approach the most effective and appropriate response for a supervisor dealing with disciplinary matters.